Thursday, October 15, 2009

Communication: Instant Messaging

(11:03 AM) Stacee09: Want to meet up for lunch?
(11:04 AM) BrianT: Sure! What time? Where?
(11:07 AM) Stacee09: Rock Bottom at 1! See ya later!

There are many ways to communicate with people in the workplace. Some choose to simply get up from their desk and walk to the person which they need to discuss business with while others find it easier to send a quick message. But, how do they accomplish this? It’s simple – Instant Messaging.

Instant Messaging, also known as IM, is a form of real-time communication between or more people through typed text. The text is transmitted via devices connected over a network such as the Internet or Intranet.

It is important to differentiate chat and instant messaging from such technologies such as email. With instant messaging, the communication between the users happens in real-time while email is not. Certain systems allow messages to be sent to individual who are not currently logged on (offline messages), therefore removing much of the difference between Instant Messaging and e-mail.

IM permits both effective and efficient communication, including immediate receipt of acknowledgement or reply.

Suppliers of Instant Messaging include AOL (AIM), Yahoo (Yahoo Messenger), Fonality HUD, and Google (Google Talk).

Typical Instant Messaging Features

Video – send and view videos, and chat face-to-face
Images – send and view photos
Sounds – play sounds
Files – share uploaded files
Web Links – share links to different websites
Talk – use the Internet instead of a phone to actually talk with friends
Mobile capabilities – send instant messages from your cell phone

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CODANK is a top rated Charlotte Web Design, Internet Marketing and Search Engine Optimization firm located in Charlotte, NC. We are dedicated to providing the highest quality, cost effective custom software development services, delivering a broad range of business consulting and outsourcing services. We specialize in web design and development, branding and identity, internet marketing, and content management systems.

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